Contact Us

Customer Service: Monday - Friday // 9:00 AM - 5:00 PM EST. 

For questions regarding order information, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress.

If you need information before place an order or after-sale issue, please send email to our customer service email: service@polarchic.com or fill out the form below. We will respond within 2 working day. 

Company: HONG KONG RUIDE TRADING CO., LIMITED
Address: FLAT 1506, 15/F, CHEUNG FUNG
COMM BLDG, 21-25 CHEUNG SHA
WAN ROAD, SHAM SHUI PO
HONG KONG
Email: RuideHK@outlook.com